View the mail settings that your email client requires when setting up a new email address on your device. There are also step by step set-up instructions for some of the more popular email clients.
Configuring your Email Account on a Desktop or Laptop
In most email clients (Outlook, Thunderbird, etc.), go to Tools and then Accounts. There you will find an option to add a new account. There are many optional features available to you in email clients but only a few are required.
You will need to enter the following information in the create wizard:
- Your name
- Email address of the account that you wish to add
- The password for the email account
- For the incoming mail server (IMAP or POP3) name, use mail.acceleration.net
- For SSL/TLS encryption (recommended), the default ports of 993 for IMAPS (encrypted IMAP) and 995 for POP3S (encrypted POP3) are available
- For the outgoing mail server (SMTP) name, use mail.acceleration.net
- For SSL/TLS encryption (recommended), the default ports of 465 for SSL/TLS or 587 for STARTTLS are available depending on which encryption method is available to you (some mail clients support both SSL/TLS and STARTTLS)
- If you do not have internet connectivity through Acceleration and you are unable to send mail out using either of the default ports (port 587 for STARTTLS, or port 465 for SSL/TLS), you may attempt to send out using port 8025 (this port also supports STARTTLS).
You can generally find this option under the “More Settings”->”Advanced” tab within your email client.
If you’re unable to successfully send out mail, this modification is most likely required.
Configuring your Email Account on an Android Device
To configure your email on an Android device, follow these steps:
- Navigate to “Mail” on your Android device
- Choose “Other (POP3/IMAP)” if prompted (if you don’t have an existing mail account already configured on the device), otherwise choose “More” from the menu and choose “New account” and then “Other (POP3/IMAP)“
- Type in your full email address and password, then click Next
Incoming settings
- From the “Protocol” dropdown list, choose IMAP
- Verify your full email address exists within both the “Email address” and “Username” fields
- Change the “IMAP server” to mail.acceleration.net
- Change “Security type” to SSL, then click Next
Outgoing server settings
- Verify your full email address exists within the “Username” field
- Change the “SMTP server” to mail.acceleration.net
- Change “Security type” to SSL, then click Next
On the last screen you may optionally fill in your full name (used when responding to emails), then finalize the account by clicking the “Finish setup” button.
Configuring your Email Account on an iPhone or iPad
To configure your email on an Apple device, watch our Video Walkthrough or follow the steps below.
- Touch the Settings icon
- Touch Mail, Contacts, Calendars
- Touch Add Account
- Choose Other
- Choose Mail Account
- Type in your Name, Full email address and password, then click Next
Incoming Mail Server
- Choose IMAP at the top. (It should be selected by default)
- Host Name: Type in mail.acceleration.net
- User Name: Enter your email address as the user name, then your password
Outgoing server settings
- Use the same settings as the Incoming Mail Server
- Touch Next and it will Verify your settings
Advanced Settings
- Enable SSL by selecting the “Use SSL” button
- Authentication: Choose “Password” from the list
- Server Port: 993
